Privacy Policy

MeadowAssist Appliance Repair respects your privacy and is committed to protecting the information you provide through this website. This Privacy Policy explains how information is collected, used, shared, and protected when you visit this website, call us, or submit a service request through the website. By using this website, placing a call, or submitting a request for service, you agree to the practices described in this Privacy Policy.

This website is primarily informational and allows users to request appliance repair services by submitting a call request or service request form. Information submitted through the website is transmitted to us by email for the purpose of responding to your inquiry, scheduling service, providing customer support, and managing related operational needs. This website does not process payments, transactions, or credit card information.

We may collect personal information that you voluntarily provide when contacting us through the website, by phone, by email, or by text message. This information may include your name, phone number, email address, street address, service address, appliance details, scheduling preferences, and any other information you choose to provide in connection with a service inquiry or request.

We may also collect non-personal information automatically when you visit the website. This may include your browser type, device type, operating system, IP address, pages viewed, referring website, date and time of access, approximate geographic information, and general browsing behavior. This information may be collected through cookies, web beacons, server logs, analytics tools, and similar technologies to help improve website functionality, user experience, performance, and administration.

Cookies and similar technologies may be used to remember preferences, understand how visitors use the website, improve content and usability, and support internal analytics and operational purposes. A web beacon is a small graphic or code element that helps monitor activity on a webpage or email. By using the website, you understand and agree that these technologies may be used to collect non-personal browsing data. Most browsers allow you to manage cookie preferences, including blocking or deleting cookies, but doing so may affect website functionality.

Information collected through the website, by phone, or through other communications may be used to respond to inquiries, contact you regarding requested services, schedule appointments, confirm service details, provide updates, send reminders, improve customer support, maintain business records, analyze service trends, operate the website, and protect against misuse, fraud, or unauthorized activity. We may also use your information as otherwise necessary to carry out operational, administrative, and service-related functions.

By contacting us by phone, submitting a service request form, sending an email, or otherwise requesting service, you expressly consent to receive communications from us and our partners by phone call, email, and text message for service-related purposes. These communications may include responses to inquiries, appointment coordination, confirmations, updates, follow-ups, service-related notifications, and other communications reasonably related to your request or the services being offered or performed.

You acknowledge and agree that information you provide may be shared with trusted partners, contractors, technicians, dispatch providers, communication providers, administrative support providers, and other service partners when reasonably necessary for operational purposes, customer support, scheduling, dispatching, service fulfillment, internal administration, or related business needs. We may share only the information reasonably necessary for those purposes, and such sharing is part of the services and operations you request or initiate.

We may also disclose information if we believe disclosure is necessary to comply with applicable law, regulation, legal process, court order, governmental request, or to protect the rights, property, safety, website integrity, users, or operations of MeadowAssist Appliance Repair or others. We may further disclose information in connection with investigating suspected fraud, abuse, security incidents, technical issues, or violations of this Privacy Policy or other applicable terms.

Because service request submissions are sent to us via email, you understand that email transmission and storage may involve inherent security risks. While reasonable administrative, technical, and organizational measures may be used to help protect information, no method of internet transmission, email communication, or electronic storage is completely secure. Accordingly, no guarantee can be made that information will be fully protected against unauthorized access, interception, loss, misuse, or alteration.

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website. If information is believed to have been submitted by or about a child under 13 without appropriate authorization, reasonable efforts may be made to delete that information when identified.

This website may contain links to third-party websites, tools, or services that are not operated or controlled by MeadowAssist Appliance Repair. We are not responsible for the privacy, security, content, or practices of third-party websites or services. Your use of any third-party site or service is subject to that third party’s own terms and privacy practices.

Information may be retained for as long as reasonably necessary to respond to inquiries, provide services, maintain business and communication records, support operational needs, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information and the purpose for which it was collected or used.

You may request that we stop contacting you for non-essential communications or opt out of text or call communications that are not required to complete or manage your requested services by calling (224) 309-9561. Even if you opt out of certain communications, we may still contact you as necessary regarding active service requests, appointments, operational matters, legal obligations, or other important service-related issues.

By using this website, calling us, submitting a service request, or otherwise communicating with us in connection with services, you acknowledge and agree that your information may be collected, used, stored, transmitted, and shared as described in this Privacy Policy. You also acknowledge and agree that contact from us and our partners by phone, email, or text is authorized for service-related purposes.

To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to this website, this Privacy Policy, any information submitted through the website, or any services requested or discussed through the website or related communications shall first be addressed exclusively through direct negotiation. By using the website or contacting us, you agree to waive any right to sue or pursue legal action beyond direct negotiation with respect to such disputes, to the fullest extent permitted by law.

To the fullest extent permitted by applicable law, if any claim is nevertheless asserted relating to the website, this Privacy Policy, or related services, you agree that the maximum total compensation, damages, recovery, or liability of any kind shall not exceed $100 in the aggregate, regardless of the theory of liability or type of claim asserted.

To the fullest extent permitted by applicable law, each party shall bear its own legal fees, attorney’s fees, costs, and expenses in connection with any dispute, claim, negotiation, or controversy arising from or relating to the website, this Privacy Policy, or related services, regardless of outcome.

If any provision of this Privacy Policy is determined to be invalid, unenforceable, or unlawful, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law. Any invalid or unenforceable provision shall be interpreted as closely as possible to reflect the original intent while remaining enforceable.

We may update or revise this Privacy Policy from time to time by posting the revised version on this website. Changes become effective upon posting unless otherwise stated. Your continued use of the website or continued communications with us after any update constitutes your acceptance of the revised Privacy Policy.

By accessing this website, submitting a call request or service request form, or contacting us by phone, email, or text, you confirm that you have read, understood, and agreed to this Privacy Policy and the practices and terms described herein.